Products

Product suite developed for enterprise operations

Our products can be used independently or integrated through custom development processes for your organization.

inoDESK

Enterprise service desk solution that manages requests, support, and SLA processes from a single dashboard.

Operations and support teams

inoPOL

Software for insurance agencies that combines quotation, policy issuance, customer management, and AI-powered lead capture in a single interface.

Insurance agencies and sales operations teams

inoECM

Platform that manages Entity in Charge of Maintenance (ECM) processes end-to-end in compliance with EU standards.

Document and records management teams

inoMAIL

inoMAIL is our domestic email solution that manages enterprise communications, notifications, and distribution processes from a single center.

Communications and operations teams

ino360

ino360 is our CRM/ERP software that consolidates customer, operations, and finance processes on a single platform.

Management and decision makers

inoDESK and Service Operations

Support and SLA processes unified in a single operations dashboard

inoDESK consolidates ticket recording, prioritization, assignment, resolution, and SLA tracking in a single workflow, providing support teams with end-to-end visibility.

Request and task management in one view
SLA breach alerts and performance tracking
Operations dashboards for team efficiency

inoPOL and Insurance Agency Operations

Agency workflow from quotation to policy issuance managed from a single point

inoPOL combines quotation, policy issuance, customer management, and AI-powered lead capture processes in a single interface for insurance agencies.

Standard workflow for quotation and policy processes
Customer and portfolio management in one platform
AI-powered lead capture and routing

inoECM and Railway Maintenance Processes

ECM operations live end-to-end in software

Entity in Charge of Maintenance (ECM) manages rail vehicle maintenance processes to ensure safe and efficient operation and is certified according to EU standards. In Turkey, this structure is supervised and certified by organizations authorized by the Ministry of Transport and Infrastructure (DDGM) and the Turkish Standards Institute (TSE). With inoECM, all these processes are planned, executed, and made auditable on a single platform.

EU standards-compliant audit trail
DDGM and TSE audit preparation
End-to-end maintenance record tracking

inoMAIL and Enterprise Communications

Communication processes centralized with our domestic email solution

inoMAIL is our domestic email solution that manages enterprise communications, notifications, and distribution processes from a single center.

Centralized send and template management
Standard language for system notifications
Rapid integration with internal processes

ino360 and CRM/ERP Management

CRM and ERP processes unified on the same data backbone

ino360 is our CRM/ERP software that consolidates customer, operations, and finance processes on a single platform.

Customer, sales, and operations data in single view
Business workflow integrated with financial processes
360-degree decision dashboards for management

What You Get with Our Product Infrastructure

Role-based authorization and auditable transaction history
API-first architecture for rapid integration
Custom reporting dashboards and KPI tracking
Cloud or on-premise deployment options